For anyone providing transport, we extend the advice and customer service you give to when the customer is travelling - sending messages everytime something affects their journey or when they need more information.
Help your visitors arrive safely and sustainably - and help your team manage dwell and flow on the day.
Help your visitors arrive safely and sustainably - and help your team manage dwell and flow on the day.
Technological barriers include the ability to use (or afford) smartphones, data poverty or simply lack of signal. We research and pilot programmes that aim to match face-to-face customer service levels when people are travelling.